JTag Helpdesk Version

Just cannot stop myself sharing this...



My favorite JoomlaTag Helpdesk system versions.

JoomlaTag Helpdesk has FREE version. JTag Helpdesk Free version

Basic version: JTag Helpdesk Basic version

Professional version: JTag Pro version

Commerce version: JTag Commerce version

Version comparison: JTag Helpdesk comparison

Dreamweaver to Joomla Site

Three months ago I was reading and trying to learn everything about Dreamweaver for my first website. Ebooks, video tutorial and books, almost all media for learning. I am a fast learner ahem! after a month I got my first website up and running with some items subject to revisions. Content and layout updates were almost a breeze for me as I was having 4 pages site that time.

Here I am right now. I currently have 10 more pages.

1. Home page
2. Gallery
3. Featured Product
4. Current Product
5. e-Store
6. About Us
7. Contact Us
8. Affiliates
9. References
10. 10s of blog pages

So how would I update it? Now I feel the pain of sitting in-front of my computer just to have my site update and create new posts. This is the time I started looking for CMS. Then I found Joomla! Below are my requirements.
1. Fast content Update capability
2. User friendliness << for some of my team and writer not that are not computer savvy
3. Power
4. Customizability

JTag HelpDesk
* For my site Helpdesk

JTag Video
* Youtube like plugin, for all my video requirements.

JTag Easy Installer
* Joomla is powerful because of its plugins, You need to have plugin managers to deal with it.

JTag SlideShare
* This is my powerpoint power on my site... I love this

JTag SlideShare - PowerPoint Online

Last week I had an online demonstration to one of our prospected client.
Since they are just prospect I decided to do the product demonstration online to save travel, hotel and personnel resources. JoomlaTag SlideShare made it happened.

So I needed to make an online demonstration to two remote sites. Of course they must see my demonstration in real time and hear my voice too while I am doing demonstrations and instructions. I have my JoomlaTag SlideShare for my slides presentation and skype for voice communication, isn't simple?

By the way, following are the functionality of JoomlaTag SlideShare:

Display presentation from slideshare.com on your website by simply copying and pasting the link of the presentation on slideshare.com

Create categories of presentation to display

Display series of presentation per category

Let users upload presentation to your website using Slideshare.com to host the presentations

Configure the display size of the presentation

You retain all the functionalities of the Slideshare player and able to move forward and backup on the presentation and play the presentation on full screen.

Adjust the number of thumbnail to display on a page

An hour before the demonstration I sent them the link to my site (sorry I can not share it here as it is for official use only). Demonstration lasted for 3 hours without any hiccups or what so ever with regards to my demonstration.

I received a lot of appreciation and congrats from my colleagues after the demonstration. I actually set a new standard for the company in doing this kind of online presentation.

Thanks JoomlaTag SlideShare!

JTag Video

YouTube craze!
Have you seen YouTube new features and functionality? You can do that!

Let me introduce you the JTag Video.
YouTube functionality and YouTube videos in your Joomla! website.

Video import from Youtube to your joomla webiste is not a problem for admin.

With the playlist option (accessible in Pro version) a user can perform the following tasks
Import videos from private playList
Import videos from public playlist such as:

Most Viewed

Top Rated

Recently Featured

Watch On Mobile

Most Discussed

Top Favorites

Most Linked

Most Responded

Most Recent

Some more features:

Playlist synchronization from your YouTube.

Import of user favorites videos on YouTube (accessible in Pro version)

Configuration show video description and rating from video on your site (accessible in Pro version)

YouTube video search from your website

Show favorite videos from your site's users (accessible in Pro version)

Show or hide video categories to certain users (one or all, accessible in
Pro version)

Permit users to add, edit and see favorites video from each user (accessible in Pro version)

Permit users to add, edit and see there own playlists (accessible in Pro version)

Permit users to add, edit and see their own videos and permits upload to YouTube (accessible in Pro version)

Create a menu item linking to your video category or Video playlist or as a standalone menu (accessible in Pro version)

With the pro version you will also get extra modules and plugins to improve your site:

Module to show resent videos

Module to show top rated video from your site

Module to show videos from predefined playlist or search terms from YouTube

Module to show videos as scroller

Plugin for JCE. This plugin allows you to add videos to any article on your site

JTag HelpDesk

The JTAG Helpdesk system for Joomla is a simple and affordable
helpdesk system which is design to help you setup helpdesk
service using Joomla 1.5. The JTAG helpdesk system for joomla
provides you the following functionalities.
Ticket Management

Submit a tickets from WEB frontend

Modify, closed and re-open tickets

Create ticket categories. For example, you can have tickets
category for sales, tech support etc.

Create ticket by sending email to a predefined email address

Work with tickets using desktop or webmail systems such as
Outlook or Gmail without logging on to your Joomla site.

Use Cron to schedule email processing

Assign tickets to a single user or to many users.

Attach images, docs and other files to ticket

Search through tickets

Extended search through tickets

Dashboard for system manager

Create Knowledge base articles from tickets

Sell tickets through VirtueMart

Email notification when a ticket has been processed

For more information on this component and download please go to Joomlatag

WebSite LOGO Design

Through it all I thought that ONLY the content is the hardest part in website building.
LOGO is also hard.

After my content now its the logo. I did not focus on this little details because I was thinking of building the whole website first before creating my logo hoping that the whole website content will give me a good logo design. I was very wrong.

At the middle of my content creation I already started asking for a logo design, after two weeks I still don't have it. Not that easy huh!

Now for me this is one of the hardest part. My content is in good hand with my Joomla components that it helped me handle all my content and even my layout.

Anyone wants to help me with my LOGO?!

Content is KING - NOT easy to make One

I must accept it, Content is the hardest part on website building.

I've been struggling with my first website on its content. Probably only 30% of the whole website content I've created and still struggling on 70%.

I sometimes thinking of why not make a website about Joomlatag and its JTAG Ticketing & Helpdesk System For Joomla as I am pretty familiar with. I cannot wait to use this system on my own website.